Purchasing


Trial and Demonstration in the UK
The smaller size Optelec products, (including  Bar, Dome and Illuminated Stand/Handheld magnifiers, Compactmini, Compact+, Compact 5 HD and FarView) make them ideal for sale online or by mail order on a 14-day money-back guarantee enabling you to test the product in the comfort of your own home.  There is no delivery charge on all orders over £250 (excluding VAT) with a shipment address within the UK or Republic of Ireland.

The larger size Optelec products, including ClearView+, ClearReader+ and PC-Compatible Video Magnifiers are offered with a home or on-site demonstration by an Optelec Sales Consultant.


Placing an Order

Orders can be placed by completing an Optelec Order Form and forwarding it to the UK address in Watford by post, fax or e-mail.  Many Optelec products are available to purchase online.  Simply click on the BUY ONLINE link or green button and your browser will automatically move to the Optelec Webshop where there is the facility to purchase without the need to make a telephone call.


VAT
Prices quoted are exclusive of VAT unless stated otherwise.  All products which have been specifically designed for use by a disabled person, can be supplied exclusive of VAT to disabled people purchasing equipment for personal use, or charities purchasing equipment for the personal use of a specified disabled person.  Trolleys and standard monitors are always subject to VAT.


Installation and Training

Installation and training is available for all products supplied by Optelec in the UK, at a location within the UK convenient to the customer.  This is normally at a place of work, school, college or at home, where familiar surroundings provide a relaxed atmosphere.

Installation is an important part of the training process, and includes generating the correct interfaces between products, and creating procedures that are easy for the customer to follow.

Each training course is tailored to the trainee’s requirements.  Consultation prior to training is recommended, enabling the course to be geared at a pace to suit the trainee.  If required, training days can be spread over several months rather than consecutive days.   Training can be facilitated on an individual basis, up to six in a classroom environment, or thirty in a conference room.

On completion, to enable the client to maximise their newly acquired skills, a series of handouts are issued, for use as a reminder in their working environment.


OFT and BHTA logoBHTA and OFT Code of Practice
Optelec Limited are members of the BHTA (British Healthcare Trades Association) and comply with the OFT (Office of Fair Trading) Code of Practice.


Benevolent Funding sources
For a list of UK Benevolent Funding sources:

The Association fo Charity Officers
UKCharities.org



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