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Product Guarantee
Standard Three-Year Warranty For Optelec ClearView+
This three-year Standard Warranty protects against defects in materials and workmanship when the unit is properly used and maintained. Please contact the Customer Care Department at
Standard Two-Year Warranty
Briefly stated, this warranty is standard with the Optelec, ClearView+ PC, Compact+, Traveller+, ClearNote+, and ClearNote Portable. This two-year Standard Warranty protects against defects in materials and workmanship when the unit is properly used and maintained. Please contact the Customer Care Department at
Pre-Extended Warranty for Optelec ClearView+
The original warranty may be extended by two years, parts and labor are included. Maximum of seven years total for any product warranty.
Post-Extended Warranty for Optelec ClearView+
The post-extended warranty service extends your warranty by two years, parts and labor are included. This warranty is added after the expiration of the original warranty. You have one month after the expiration of your warranty to purchase a post-extended warranty. Maximum of seven years total for any product warranty.
Warranty Terms
This following describes the warranty conditions for Optelec’s product range and is effective as of November 2007 for all internationally distributed products produced and developed by Optelec.
Optelec warranty conditions: Optelec warrants their products to be free of any defects in material and workmanship for a period of two years after purchase. Warranty is not tarnsferable and does not apply to groups, multi users or agencies. Optelec’s products have been designed for the individual purchaserto be used in home and office environment. Optelec reserves the right to repair or replace any purchased product with a similar or better product. Serveral products require regular servicing for optimal performance; this information is included in the User Manual of each product. The warranty does not apply to defects caused by transportation, accidents, natural disasters, vandalism, improper use, incorrect maintenance or repair through a non-authorized service center. This warranty also excludes those parts that are subject to wear. In no event shall Optelec or its distributors be liable for indirect or consequential damages. The original user’s remedies are limited to replacement of Optelec prodcuts. Optelec warranty is valid only when serviced in the country of original purchase and with intact seals. For additional warranty claims or service during or after warranty period, refer to Optelec’s head office. Optelec takes no responsibility for use of products other than described in the product’s respective User and Service Manuals.
Deffective On Arrival
A product is considered Defective On Arrival (DOA) if it shows symptoms of a hardware failure preventing basic operability, upon its first use out of the box. If you discover that your product may be DOA please call Optelec at
Product Damaged During Shipment
If your product appears to be damaged from shipping, please contact UPS at